We also offer our customers a free web player to use with their subscription login.
For Windows use Microsoft Edge Browser.
For Macbook, iOS etc use Chrome/Safari.
The app is set to use JW Player if this does not work when viewing VOD, the app will inform you to use Flow Player.
Any Name = Anything you like in the box.
Username = Provided in the email.
Password = Provided in the email.
Click add user.
If you see "Username Invalid or expired" error then you have typed something wrong, or the test/subscription has expired.
Please note tests only last 24-48 hours from the time it was issued, not from when you started using it.